OPERATIONS MANAGER – Apply Now

Role Description

This is a full-time Operations Manager role for a highly visible, hands-on leader who thrives in a dynamic, customer-facing environment. The Operations Manager will oversee daily operations to ensure seamless workflow and efficient processes while serving as a welcoming presence for staff and guests.

Responsibilities include managing staff, ensuring smooth event execution, maintaining inventory, coordinating with vendors, and optimizing customer experiences with a strong focus on hospitality, professionalism, and solutions-oriented. The role also requires implementing strategies for operational improvement and adhering to industry best practices to uphold the quality standards and reputation of the winery while confidently navigating fast-paced days.

Qualifications

• Strong operational management and organizational skills, with experience in overseeing daily processes and events in a customer-facing or hospitality-driven environment
• Proven leadership and interpersonal abilities for managing teams and liaising with vendors with warmth, clarity, and confidence
• Strong problem-solving and decision-making skills to optimize business operations while maintaining a professional, solutions-oriented demeanor
• Excellent communication and customer service skills to enhance client experience and represent the winery with professionalism and charm
• Knowledge of hospitality or event management is highly preferred
• Bilingual candidates, particularly those fluent in Spanish, are highly preferred
• Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred with 2–5 years of specific industry experience
• Ability to pivot quickly and support shifting daily priorities with energy, adaptability, and a positive attitude

We’d love to hear from you! Please submit your resume to be considered.

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